Customer Support

Customer Support Options:

  • FAQs
  • On-line Message Board
  • Video Tutorials
  • Before contacting us directly, ensure that each of the following steps have been completed and that you have retested the issue (after completing them):
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  • Email support at support@draftanalyzer.com
  • If all else fails, call us at 1-312-285-0406

Email Support Hours:

  • Monday-Friday 10am to 5pm CST
  • Typical response time is less than one hour; all emails received before 5pm CST answered same day
  • After hours email support is provided throughout August
  • support@draftanalyzer.com

Phone Support Hours:

  • Monday-Friday 10am to 5pm CST
  • We return all phone messages as soon as possible the same day (or next business morning)
  • We try to provide as much phone support as possible during peak periods of August and we will return your messages over the weekend
  • 1-312-285-0406